Terms and Conditions

By accepting these terms and conditions, you agree to use the website vperfumes.com (the "Website") only for purposes that are allowed by applicable law, regulation, generally accepted practices, or guidelines in the relevant jurisdictions.

You acknowledge and agree that, unless otherwise expressly permitted in a separate written agreement executed by an authorized representative of vperfumes.com, you will not access or attempt to access the Website through a method other than the interface made available by vperfumes.com.

You hereby expressly agree not to use any automated method, including but not limited to scripts or web crawlers, to access or attempt to access the Website or any portion thereof. You acknowledge that you will refrain from taking any action that harms the Website in any way (or the servers and networks that are connected to the Website).

You hereby declare that you will not, for any reason, duplicate, reproduce, copy, sell, trade, or resell the Website. You acknowledge that if you violate any of the terms and conditions of this agreement, you alone are responsible for the consequences (including any loss or harm that vperfumes.com may sustain as a result).

Amendment to the Terms of Use and Your Account

To access certain services or areas of the Site, you might need to register with vperfumes.com first. We reserve the right to deny your request for a user name in connection with any such registration. You may only use your user name and password for personal purposes. If you use the Site, you are in charge of keeping your password and account information secure as well as limiting access to your computer, and you agree to take responsibility for all activities that take place using your account or password. vperfumes.com reserves the right to close your account, refuse service to you, or cancel orders in addition to all other rights that may be available to it, such as those stated in these Terms & Conditions.

The Terms and Conditions may occasionally change or be modified by us. You must visit our Terms of Use frequently and review them because they will govern how you use our site and service going forward. Each version has a specific date on it. You must immediately stop using our site and service if you do not agree to the revised version. We last updated our Terms of Use in October 2022.

Intellectual Property

Text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") on the Site are owned or licensed property of vperfumes.com or its suppliers or licensors and are protected by copyright, trademark, patent, or other proprietary rights. vperfumes.com owns the collection, arrangement, and assemblage of all content on the Site. All intellectual property rights in all Content are expressly reserved by vperfumes.com and its suppliers and licensors.

LEGAL ABILITY TO CONTRACT AND AGREE TO TERMS

Only you, if you are older than eighteen (18), may place orders with vperfumes.com. You confirm that you are over the age of eighteen (18) by accepting these "Terms of Use." vperfumes.com reserves the right to seek reimbursement from the parents or legal guardians of any minor who caused any order(s) to be placed with vperfumes.com if vperfumes.com suffers any damage or other losses as a result of a transaction entered into by a minor.

PRICES

• Base Currency
• All fees and costs are expressed in UAE (AED).
• Modification of Prices:

  Prices on vperfumes.com are liable to change at any time. A launch price, a promotional offer, or sales may also affect prices. Prices for items that are not in stock or that can be ordered in advance are still in effect after the order has been placed. The customer will be notified and given the option to cancel the order if the price of those items changes from the pre-order price. We reserve the right to occasionally change the prices that are shown on the website, and once they are, they cannot be applied to orders that have already been confirmed or delivered.

• Errors in Typography:

  vperfumes.com makes every effort to ensure the accuracy of all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained in or referenced on our Website. We cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information listed is entirely accurate, complete, or current due to human error and other factors, and we cannot accept responsibility for these errors. If a product listed on our website is labeled with an incorrect price due to a typographical, informational, technical, or other error, vperfumes.com reserves the right, at its sole discretion, to refuse and/or cancel any order for said product and immediately amend, correct, and/or remove the inaccurate information.

  In addition, all vperfumes.com hyperlinks to other websites are provided as resources to customers seeking additional information and/or professional opinion. vperfumes.com accepts no liability for any claims or representations made on these or any other websites.

ORDERS

• Order Placement:

  You can place an order on the website, over the phone, or at vperfumes.com. If you plan to order something from the website, you must ensure that your personal information is current and accurate. Before validating an order, vperfumes.com advises the Customer to proofread his or her form several times. If the form is filled out incorrectly, neither vperfumes.com nor the recipient will be held liable for emails sent to incorrect email addresses or packages delivered to incorrect delivery addresses.

• Process Duration:

  If the items are in stock and there are no issues with payment verification, you can anticipate your order to be processed within 24 to 48 hours. Over the weekend and on holidays, orders are not processed.

• Policy for Order Acceptance:

  The fact that you received an electronic or other form of order confirmation does not imply that we've accepted your order or that we're making a sale. After receiving your order, vperfumes.com reserves the right to accept or decline it for any reason at any time. Without giving you prior notice and at any time after receiving your order, vperfumes.com reserves the right to provide any item in less than the quantity you requested. Before proceeding, we might need more confirmation or data before accepting an order.

• Order Recognition:

  vperfumes.com will keep you updated on the status of your order via email. Once your order has been processed or changed status, all tracking information will be emailed to your vperfumes.com ID. By logging in to your account on our website, you can also obtain your order status and other real-time updates.

• Order Modifications:

  You may request a change to your order if it has not already been charged to your account or if there is a defect. To request a change to your order, please call us during V Perfumes' business hours. Please have your sales order (SO) or customer number available for faster service. We strongly discourage sending change order requests via email because the sheer volume of emails we receive each day makes it unlikely that we will receive the message in time to make an adjustment.

• Cancel Orders:

  If an order hasn't been prepared for shipping or processing already, you can ask to have it cancelled. Simply give us a call during business hours to request an order cancellation. We strongly advise against sending email cancellation requests for orders because the volume of emails we receive daily makes it unlikely that we will see the message in time to cancel the order. Other than the United Arab Emirates, cancellation is not permitted.

PAYMENT

Currently, vperfumes.com accepts COD ("Cash on Delivery") payments. Cash on Delivery is only available within the United Arab Emirates, though. To the best of our ability, we implement a number of security policies and certificates to safeguard website visitors. If the user's computer is/was infected with a virus or malicious software, these layers of security may be bypassed. In such a case or scenario, vperfumes.com and its affiliated partners and employees disclaim all liability.

If a customer hasn't paid in full or in part for a previous order, or if a legal dispute is pending between the two parties, vperfumes.com reserves the right to refuse delivery or honor the order.

In the event that you have unpaid fees, vperfumes.com also reserves the right to take any necessary actions, including legal action.

INVOICE

The online order form that the customer completed cannot be regarded as an invoice. No matter the method of purchase or payment, the customer receives an invoice when their package is delivered. Each invoice has a digital or physical copy that is stored in the vperfumes.com database.

SECURITY

Although vperfumes.com will take all reasonable measures to protect the security of any payment information included in your order, we cannot be held responsible for any losses incurred as a result of unauthorized access to information you may provide, absent gross negligence on our part. If you have any questions or concerns about vperfumes.com's security. Please call the help lines listed.

DISPUTES

If any dispute, claim, controversy, or difference (including any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity, or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the Terms and Conditions, the Terms and Conditions shall govern.

Limitations of Liablity

IN EVERY SITUATION the maximum liability of vperfumes.com is only the purchase price of the sold goods. vperfumes.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR ANY CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS THAT EXCEED THIS LIABILITY LIMIT. Whether or not vperfumes.com has been made aware of the possibility of such claims or damages, vperfumes.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES.

Your only and sole remedy is to stop using the Site if you are unhappy with any of its contents or materials. You also acknowledge that any unauthorized use of the Site and its services brought on by your carelessness would cause vperfumes.com irreparable harm, and vperfumes.com will treat any such unauthorized use as falling under the terms and conditions of this User Agreement. Any unpaid order may be canceled at any time by vperfumes.com without incurring any obligation to the customer or in any other way. In the case of a paid order, vperfumes.com retains this right as long as the paid amount is returned in full.

Rule of Law

UAE Law governs this User Agreement and will be followed in interpreting it. This provision will remain in effect even if this User Agreement is terminated or expires for any other reason.

Pre-Order

A pre-order service enables you to place an order for a product before its scheduled release.

If we have received and processed your payment, we aim to ship pre-ordered items on the scheduled launch date. Depending on what is available in our warehouse, this is not always possible. Unless otherwise specified, all preorders may incur delivery fees. Timelines for standard delivery will begin once the pre-ordered item becomes available. Any order may be canceled by us at any time for any reason, that we may or may not choose to disclose. Pre-ordered item delivery dates are subject to change without notification or confirmation.

Your pre-order will only be confirmed once payment has been received. If you decide to cancel your order before shipping for any reason, you must do so at least three days before we ship your order.

 Last Updated: October 2022