Return Policy

Conditions Of Return

For all our products at V Perfumes, free return is guaranteed if notified within seven days from the product delivery in accordance with all the below conditions, if met completely.

• Returns on products can be either meant for replacement or refund.
• No refunds will be applicable for international orders after shipping the order.
• Return of our product(s) is only available for fragrances, and not for beauty products.
• Return of product(s) is only applicable in case of mismatch or manufacturing defect.
• The item(s) returned should not be opened or used and must come with the original packaging along with any sampling pieces or manuals that come with it and all the V Perfume tags attached.
• If the item is found to be used any refund is not possible.

HOW DO YOU RECEIVE A REFUND

• For online prepaid, a credit charge of 2.5% percent of the total order value will be deducted if canceled upfront without any reason and if shipped and returned AED 25 will be deducted for courier charges.
• For COD customers, a refund will be credited to the V Perfumes eWallet. If canceled upfront without any reason and if shipped and returned AED 25 will be deducted for courier charges
• It takes 7 to 10 days for a refund to the credit card. Wallet refund will be done within a working day upon the order's return to the warehouse.