International Deliveries

International Delivery

At V Perfumes, we are committed to delivering your favorite fragrances with precision and efficiency. To ensure a seamless experience, we follow a set of guidelines that guarantee timely and reliable international shipping.

We are delighted to extend our services to customers across Saudi Arabia, Qatar, Oman, Bahrain, and Kuwait, strengthening our connections beyond borders.

1. Delivery Timeline

For orders placed in Oman, Saudi Arabia, Qatar, Bahrain, and Kuwait, delivery is expected within 8 to 10 days, subject to necessary clearance procedures. Our working days are Saturday to Thursday, excluding public holidays.

2. Shipping Charges

Shipping fees vary by destination:

Oman: 5% Shipping Handling Fee
Bahrain: AED 200 (excluding VAT)
Qatar: AED 130 (excluding VAT)
Kuwait: AED 200 (excluding VAT)
Saudi Arabia: AED 73.5 (excluding VAT)

Charges may vary based on product category, price range, package weight, shipping complexities, and customs clearance fees.

3. Payment Methods

Prepaid payments are required for all international orders except in Oman and the UAE, where cash on delivery (COD) is available. We accept Visa and Credit Cards from any bank.

4. Refund & Exchange Policy

International orders are non-refundable and non-exchangeable. Once an order has been shipped, it is considered final.

5. Delivery Availability

Our services cover all of Oman, Bahrain, Kuwait, Qatar, and Saudi Arabia. Some Saudi areas are excluded from doorstep delivery. See the list of excluded areas. Orders to those areas can be collected nearby.

6. Order Cancellation

Cancel your order via your account before dispatch or contact [email protected]. You can also use the cancellation link sent to your mobile. Once shipped, orders cannot be cancelled.

7. Order Tracking

You’ll receive a tracking link via email and SMS. Notifications are sent when shipped and again when out for delivery. Our team will call you on arrival at the delivery address.

8. Address Changes

You can request a delivery address change before the order is dispatched.

9. Delivery Delays

If there's any delay, your feedback is appreciated, and we will look into it.

10. Customer Support

Email: [email protected]
Call: +971 56 218 8419
Chat: +971 800 873738637
We're here to help within an hour.

11. Installment Payment Options

Installment plans are available at checkout for UAE & KSA with 0% interest, subject to eligibility. Feel free to reach out with questions. Thanks for choosing V Perfumes!